Are you an individual surveyor? Or are you part of a survey company? You can both sign up to iMarS platform and start conducting surveys.
If you are an individual surveyor, after sign up, you will verify your email and phone number, and will upload your ID. Once your account is verified by iMarS, you will have full access to iMarS menu and functions.
If you have a survey company with one or more surveyors, you sign up as a “Survey Company” to iMarS platform. The very first person to sign up from your company is the “Designated Person” for your company. After signing up and logging in, Designated Person will need to verify his email and phone number, and will have to upload certain documents related to your company to verify your company account. It is important that the very first person to sign up has access to your company’s records. Once the account is verified, the “Designated Person” will have full access to iMarS menus and functions.
2. Set up your team of Surveyors (Only for Survey Companies)
This step is for survey companies only. As the Designated Person for your company, once your account is approved by iMarS, you can add surveyors that work with you in your company in “Surveyors” menu by adding their email addresses. The added surveyors will receive an email notification and need to verify their email address and phone number. They will then be automatically added to your account and will have access to certain menus of iMarS. Added surveyors will have access to the survey details that are assigned to them by the Designated Person, and they will be able to manage their own calendar availability.
Only the Designated Person of the Survey Company:
Can add or remove surveyors from your company
Assigns a survey to a surveyor of the company or change the assigned surveyor to another surveyor of the company
Can access the company’s account balance and access the earning manager
Create port and survey type portfolio of the company
See the calendars of all the surveyors of the company
3. Your Survey Types
In “My Survey Types” menu, add the survey types that you want to conduct and enter the price for each type you add. For Survey Companies, only the Designated person will add the survey types to create the company’s survey portfolio.
Some survey types have a fixed price. Some are daily priced, which you enter the price per day, so that the total cost of the survey is number of days the survey took place times the price per day. For daily priced surveys, you enter the number of days when you upload the survey report.
And lastly, in “My Survey Types” page, you may select the check mark “I want to conduct Custom Occasional Surveys”. This means you may get a Custom Occasional Survey request with specific survey instructions other than already listed survey types. For Custom Occasional Surveys, the operator can select up to five surveyors, and each surveyor has 24 hours to submit a quote for the custom request. At the end of the bidding process, you may be chosen by the operator for the custom survey request.
4. Your Ports
In “Ports” menu, add the ports that you want to conduct surveys at and enter the transportation cost for the port if there is any. For Survey Companies, only the Designated person will add ports that the survey company operates at.
Transportation cost is the additional cost that will be charged to the operator company in addition to the survey cost. For the ports that are close to you, you may have zero transportation cost, and for ports that are away from you that you provide services, you may have an additional transportation cost.
The total invoiced amount to the operator company for a survey is the sum of survey cost for that survey type and the transportation cost for the port that the survey is conducted.
5. Accepting a Survey Request
You will receive a notification when a you are sent a new survey request from the operator company. You have 8 hours to accept or decline the request. If you do not respond within 8 hours, the request may be sent to another surveyor. The new survey requests are listed under the “Pending” surveys tab. You will be able to see the instructions and other details of the survey. If you accept the request, survey is listed in your “Upcoming” Surveys tab, and will be shown in your calendar. If the embarkation day of the survey changes, you can edit the start date of the survey, and your calendar will be updated accordingly.
For Survey Companies, the Designated Person receives the survey request, and will accept or decline the request initially. The Designated Person can then assign the survey to a surveyor in his company and once he assigns the survey, the survey will be listed in that surveyor’s account.
If the request is for a Custom Occasional Survey, you can take a look at the survey instructions and enter a bid for the survey within 24 hours.
6. Your Calendar
You can manage your own calendar, make yourself available or unavailable for a date. If you make yourself unavailable for a date, you will not be listed as a surveyor in the search results of the operator company if the survey start date is the date you are unavailable.
This way, you can manage your off days and the days you want to conduct surveys.
For Survey Companies, the Designated Person can see the calendar of each surveyor in the company, and the aggregated calendar of all surveyors. The survey company will not be listed in the search results for a date if all of the surveyors are unavailable on that date. Otherwise, the Survey Company will be listed in the operator’s search results.
7. Submit Your Report
Survey report is uploaded in iMarS after the survey is conducted and finished. The operator has three days to accept the report, or it will automatically be accepted three days after you submit the report.
After the report is accepted (or 3 days go by), the operator will be able to rate your service and write a review. This way you will be able to build reputation and confidence for future survey opportunities.
8. Invoicing
Once the report is accepted, an automatic invoice is generated and sent to the operator company. The invoice is due one month after the report is accepted. On behalf of you, iMarS will collect the funds for all the invoices for the surveys you or your company has conducted. Once iMarS receives the funds for the surveys you conducted, your account balance will updated by iMarS to reflect the received funds. A 20% fee is deducted from the actual received amount from the Operator Company and the remaining 80% is added to your account balance. You can request the available funds in your account anytime by hitting ”Request Payment” in the “Earning” menu. If you are in the USA, or using PayPal, you iMarS will transfer you the full amount in your account balance. If you select to receive your balance via wire transfer, there is an early withdrawal fee for account balances less than $2000, and no transfer fee for balances greater than or equal to $2000.
This makes it so much easier on your side for creating invoices, monitoring activity in your account with operators, and iMarS will be able to take actions such as deactivating operator companies that are too late paying the invoices to protect you.
For Survey Companies, only the Designated Person has access to account balance of the company and will be able to request for payment.
9. Survey’s Life Cycle
The survey life cycle begins when the operators submit a survey request, and it is listed in your “Pending” surveys tab.
If you accept the request, the survey is moved to “Upcoming” surveys tab and displayed in your calendar. You can chat with the operator and change the start date of a survey if vessel’s arrival or the embarkation changes. For survey companies, the Designated person can assign the upcoming survey to one of the surveyors in the company.
When you upload and submit a report, the survey will be listed in “Report Submitted” surveys tab.
Once the report is accepted by the operator (or three days go by), the invoice is generated to be paid within 30 days, and the survey is listed under “Pending Payment” surveys tab.
Once iMarS receives the payment from the operator for the survey, the survey is listed under “Payment Received” tab and your account balance is updated due to the received fund. The surveys in the “Payment Received” tab make up your account balance.
When you hit “Request Payment” in the “Earning” menu, iMarS will receive the request and the amount in your account balance will be transferred to you with the payment method you selected. Once the transfer is initiated, the surveys become “Paid” and your account balance goes to zero. For survey companies, only the Designated Person has access to the “Earning” menu and can request payment.
If a survey is cancelled by the operator or a surveyor when it is in upcoming status, or all surveyors you selected decline your survey request, the survey is cancelled and listed under “Cancelled” surveys tab.
By clicking on each tab, you will easily see the list of all the surveys in separate tabs based on their status, and for survey companies, the Designated Person can filter by the surveyor to see the surveys assigned to a certain surveyor in the company.
Appoint Surveyors
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Conduct Surveys
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Terms & Conditions
Legal Terms of Use
Effective: May 1, 2020
1. Contractual Relationship
“iMarS Platform” is a product of “Marine Infotech LLC”, and the term “iMarS Platform” will be used for “Marine InfoTech LLC” throughout this document. These Terms of Use ("Terms") govern your access or use, from within the United States and its territories and possessions, and any country that iMarS Platform is doing business, of the applications, websites, content, products, and services (the "Services," as more fully defined below in Section 3) made available in the United States and its territories and possessions and all other countries served by iMarS Platform and its parents, subsidiaries, representatives, affiliates, officers and directors. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND IMARS PLATFORM. In these Terms, the words "including" and "include" mean "including, but not limited to."
By accessing or using the Services, you confirm your agreement to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. iMarS Platform may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.
IMPORTANT: PLEASE REVIEW THE ARBITRATION AGREEMENT SET FORTH BELOW CAREFULLY, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH IMARS PLATFORM ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. BY ENTERING THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.
Supplemental terms may apply to certain Services, such as policies for a particular event, program, activity or promotion, and such supplemental terms will be disclosed to you in separate region-specific disclosures or in connection with the applicable Service(s). Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Service(s). Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.
iMarS Platform may amend the Terms from time to time. Amendments will be effective upon iMarS Platform 's posting of such updated Terms at any location or in the amended policies or supplemental terms on the applicable Service(s). Your continued access or use of the Services after such posting confirms your consent to be bound by the Terms, as amended. If iMarS Platform changes these Terms after the date you first agreed to the Terms (or to any subsequent changes to these Terms), you may reject any such change by providing iMarS Platform written notice of such rejection within 30 days of the date such change became effective, as indicated in the "Effective" date above. This written notice must be provided by email from the email address associated with your account to: imars@marineinfotech.com. In order to be effective, the notice must include your full name and clearly indicate your intent to reject changes to these Terms. By rejecting changes, you are agreeing that you will continue to be bound by the provisions of these Terms as of the date you first agreed to the Terms (or to any subsequent changes to these Terms).
iMarS Platform’s collection and use of personal information in connection with the Services is described in iMarS Platform’s Privacy Statement.
2. Arbitration Agreement
By agreeing to the Terms, you agree that you are required to resolve any claim that you may have against iMarS Platform on an individual basis in arbitration, as set forth in this Arbitration Agreement. This will preclude you from bringing any class, collective, or representative action against iMarS Platform, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against iMarS Platform by someone else.
Agreement to Binding Arbitration Between You and iMarS Platform.
You and iMarS Platform agree that any dispute, claim or controversy arising out of or relating to (a) these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, or (b) your access to or use of the Services at any time, whether before or after the date you agreed to the Terms, will be settled by binding arbitration between you and iMarS Platform, and not in a court of law.
You acknowledge and agree that you and iMarS Platform are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and iMarS Platform otherwise agree in writing, any arbitration will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding. However, you and iMarS Platform each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.
Rules and Governing Law.
The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this Arbitration Agreement. The AAA Rules are available at https://www.adr.org/Rules or by calling the AAA at 1-800-778-7879.
The parties agree that the arbitrator (“Arbitrator”), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The Arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether the Terms are unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel.
Notwithstanding any choice of law or other provision in the Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the state of Texas.
Process.
A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration - Consumer Arbitration Rules at www.adr.org or by calling the AAA at 1-800-778-7879). The Arbitrator will be either (1) a retired judge or (2) an attorney specifically licensed to practice law in the state of Texas and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an Arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the Arbitrator in accordance with the AAA Rules.
Location and Procedure.
Unless you and iMarS Platform otherwise agree, the arbitration will be conducted in Texas, USA. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and iMarS Platform submit to the Arbitrator, unless you request a hearing or the Arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the Arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
Arbitrator's Decision.
The Arbitrator will render an award within the time frame specified in the AAA Rules. Judgment on the arbitration award may be entered in any court having competent jurisdiction to do so. The Arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim. An Arbitrator’s decision shall be final and binding on all parties. An Arbitrator’s decision and judgment thereon shall have no precedential or collateral estoppel effect. If you prevail in arbitration you will be entitled to an award of attorneys' fees and expenses, to the extent provided under applicable law. iMarS Platform will not seek, and hereby waives all rights iMarS Platform may have under applicable law to recover, attorneys' fees and expenses if iMarS Platform prevails in arbitration.
Fees.
Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. iMarS Platform will not pay any fees for your filing of Arbitration to AAA.
Changes.
Notwithstanding the provisions in Section I above, regarding consent to be bound by amendments to these Terms, if iMarS Platform changes this Arbitration Agreement after the date you first agreed to the Terms (or to any subsequent changes to the Terms), you may reject any such change by providing iMarS Platform written notice of such rejection within 30 days of the date such change became effective, as indicated in the "Effective" date above. This written notice must be provided by email from the email address associated with your account to: imars@marineinfotech.com. In order to be effective, the notice must include your full name and clearly indicate your intent to reject changes to this Arbitration Agreement. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and iMarS Platform in accordance with the provisions of this Arbitration Agreement as of the date you first agreed to the Terms (or to any subsequent changes to the Terms).
Severability and Survival.
If any portion of this Arbitration Agreement is found to be unenforceable or unlawful for any reason, (1) the unenforceable or unlawful provision shall be severed from these Terms; (2) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Arbitration Agreement or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement; and (3) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.
3. The Services expand upon
The Services comprise web application, mobile applications and related services (each, an "Application"), which enable users to arrange and schedule marine surveys including with third party providers of such services under agreement with iMarS Platform or certain of iMarS Platform's affiliates ("Third Party Providers"). Unless otherwise agreed by iMarS Platform in a separate written agreement with you, the Services are made available solely for commercial use.
FOR OPERATOR COMPANIES; YOU ACKNOWLEDGE THAT YOUR ABILITY TO OBTAIN MARINE SURVEYS THROUGH THE USE OF THE SERVICES DOES NOT ESTABLISH IMARS PLATFORM AS A PROVIDER OF MARINE SURVEYS SERVICES OR AS SURVEY CONDUCTOR.
FOR SURVEY COMPANIES AND INDIVIDUAL SURVEYORS; YOU ACKNOWLEDGE THAT YOUR ABILITY TO OBTAIN MARINE SURVEY REQUESTS THROUGH THE USE OF THE SERVICES DOES NOT ESTABLISH IMARS PLATFORM AS A PROVIDER OF MARINE SURVEY REQUESTS AND SERVICES OR AS AN OPERATOR COMPANY.
For operator companies, survey companies, and individual surveyors, iMarS Platform only provides the platform for facilitating survey requests from operator companies to survey companies or individual surveyors.
License.
Subject to your compliance with these Terms, iMarS Platform grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for commercial use. Any rights not expressly granted herein are reserved by iMarS Platform and iMarS Platform's licensors.
Restrictions.
You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by iMarS Platform; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.
Provision of the Services.
You acknowledge that portions of the Services may be made available under Marine Infotech LLC’s various brands currently referred to as “iMarS”, “iMarS Platform”, and “imarinesurvey.com”. You also acknowledge that the Services may be made available under such brands in connection with: (i) certain of Marine Infotech LLC’s subsidiaries and affiliates; or (ii) independent Third Party Providers, including Surveyors from a Survey Company, or Individual (Freelance) Surveyors.
Third Party Services and Content.
The Services may be made available or accessed in connection with third party services and content (including advertising) that iMarS Platform does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third-party services and content. iMarS Platform does not endorse such third-party services and content and in no event shall iMarS Platform be responsible or liable for any products or services of such third-party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited will be a third-party beneficiary to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third-party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third-party beneficiary's terms of service.
Ownership.
The Services and all rights therein are and shall remain iMarS Platform's property. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner Marine Infotech LLC’s company names, logos, product and service names, trademarks or services marks.
4. Access and Use of the Services
User Accounts.
In order to use most aspects of the Services, you must register for and maintain an active personal or company user Services account ("Account"). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account, unless a specific Service permits otherwise. Account registration may require you to submit some or all of the documents listed here to iMarS Platform; these information may include your name, address, mobile phone number, email address, personal ID, social security number, tax ID number, and for survey companies and operator companies, company tax ID, company name, address, tax ID document, an invoice under the company name, utility bill, company SAC document, and incorporation document. After signing up, survey companies and individual surveyors must provide at least one valid payment method supported by iMarS Platform for the country they reside to receive funds that accumulate in their account balance. You agree to maintain accurate, complete, and up-to-date information in your Account. Surveyors’ and Surveyor Companies’ failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in inability to receive funds in the account balance. You are responsible for all activity that occurs under your Account, and you always agree to maintain the security and secrecy of your Account username and password. Unless otherwise permitted by iMarS Platform in writing, you may only possess one Account.
In the case certification or any other requirements for conducting marine surveys is required by law or the local authorities or any other public or private entity at a particular port, city, or a country, going through account verification for individual surveyors or survey companies does not guarantee that these requirements are met. In the case of survey companies, the screening and verification and certifications of surveyors of the company added by the Designated Person of the company are within the responsibility of the Designated Person and the Survey Company. Similarly, the operators added by the Designated Person of the Operator company is within the responsibility of the Designated Person and the Operator Company.
User Requirements and Conduct.
The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when accessing or using the Services, and you may only access or use the Services for lawful purposes. You may not in your access or use of the Services cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity or other method of identity verification to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity or other method of identity verification.
Text Messaging, Telephone Calls, and E-mails.
You agree that iMarS Platform may contact you by telephone or e-mail or messages (including by an automatic telephone dialing system) at any of the phone numbers provided by you or on your behalf in connection with a iMarS Platform account, including for marketing purposes. You understand that you are not required to provide this consent as a condition of purchasing any property, goods or services. You also understand that you may opt out of receiving text messages from iMarS Platform at any time. If you do not choose to opt out, iMarS Platform may contact you as outlined in its User Privacy Statement.
Referrals and Promotional Codes.
iMarS Platform may, in its sole discretion, create referral and/or promotional codes ("Promo Codes") that may be redeemed for discounts on future Services and/or a Third Party Provider's services, or other features or benefits related to the Services and/or a Third Party Provider's services, subject to any additional terms that iMarS Platform establishes. You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by iMarS Platform; (iii) may be disabled by iMarS Platform at any time for any reason without liability to iMarS Platform; (iv) may only be used pursuant to the specific terms that iMarS Platform establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. iMarS Platform reserves the right to withhold or deduct credits or other features or benefits obtained through the use of the referral system or Promo Codes by you or any other user in the event that iMarS Platform determines or believes that the use of the referral system or use or redemption of the Promo Code was in error, fraudulent, illegal, or otherwise in violation of iMarS Platform’s Terms.
User Provided Content.
iMarS Platform may, in iMarS Platform's sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to iMarS Platform through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions ("User Content"). Any User Content provided by you remains your property. However, by providing User Content to iMarS Platform, you grant iMarS Platform a worldwide, perpetual, irrevocable, transferable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and iMarS Platform's business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.
You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant iMarS Platform the license to the User Content as set forth above; and (ii) neither the User Content, nor your submission, uploading, publishing or otherwise making available of such User Content, nor iMarS Platform's use of the User Content as permitted herein will infringe, misappropriate or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by iMarS Platform in its sole discretion, whether or not such material may be protected by law. iMarS Platform may, but shall not be obligated to, review, monitor, or remove User Content, at iMarS Platform's sole discretion and at any time and for any reason, without notice to you.
Data, Network Access and Devices.
You are responsible for obtaining the data network access necessary to use the Services. Your mobile network's data and messaging rates and fees may apply if you access or use the Services from your device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. iMarS Platform does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
iMarS is not responsible for any potentially infringing material (pictures, reports, documents, files) data that is uploaded to the iMarS by the users of the platform. It is users’ responsibility to not upload and create any potentially infringing content within the platfom.
For any confidential information or user related data stored in iMarS platform, iMarS does not warranty that the information will be stored and held in iMarS platform for a period of time, it is the users’ responsibility to keep a record of the confidential information or user related data. Any content shared through the platform by the users is treated as non-confidential and non-propriety.
5. Payment
You understand that use of the Services may result in charges to you for the services or goods you receive ("Charges"). iMarS Platform will receive and/or enable your payment of the applicable Charges for services or goods obtained through your use of the Services. Charges will be inclusive of applicable taxes where required by law. Charges may include other applicable fees, processing fees, bank/payment transfer fees, cancellation fees, fees for not providing services that are agreed to be provided using iMarS Platform services, fees or penalties for late payments of invoices.
All Charges and payments of Operators to Marine Infotech LLC will be transferred by Operator Companies to the bank account information of Marine Infotech LLC specified on the invoice sent to Operators. Balance transfers from iMarS platform to Surveyors will be transferred to the Surveyors using the preferred payment method selected in Surveyors’ Account. Charges paid by you are final and non-refundable, unless otherwise determined by iMarS Platform.
As between you and iMarS Platform, iMarS Platform reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in iMarS Platform's sole discretion. Further, you acknowledge and agree that Charges applicable in certain geographical areas may differ. iMarS Platform will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. iMarS Platform may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. After Operators have received services obtained through the Service, they will have the opportunity to rate their experience with the Surveyor and leave additional feedback. iMarS does not reviews ratings submitted by the operators, and if there is a dispute, or a false review, iMarS does not arbitrate disputes between rater and the rated parties. The rating disputes needs to be handled between rater and rated party. iMarS Platform may use the proceeds of any Charges for any purpose, subject to any payment obligations it has agreed to with Surveyors or other third parties.
With respect to Surveyors, Charges Operators incur will be owed directly to Surveyors, and iMarS Platform will collect payment of those charges from Operators, on the Surveyors’ behalf as their limited payment collection agent, and payment of the Charges shall be considered the same as payment made directly by Operators to the Surveyors. iMarS Platform will respond accordingly to any request from a Surveyor or Operator to modify the Charges for a particular marine survey.
Survey Cancellation
Operators or surveyors may elect to cancel a request for Services at any time prior to the commencement of such Services, in which case they may be charged a cancellation fee. iMarS will monitor survey cancellations by users and may take actions for users that are excessively cancelling surveys. These actions may include cancellation fees and account suspension. Cancelling surveys is not recommended for keeping positive user experience across the platform.
Charges to Operator Companies
The Charges to Operator Companies for using services provided by iMarS Platform and Surveyors will be listed at the time of scheduling of the services. These may include service charges for the marine survey and the transportation cost for the survey. For custom occasional surveys, the Charges will be determined by a bidding process and the choice of the Surveyor by the Operator Company. For daily priced surveys, the final invoice amount may be determined by the number of days the service took place, which is entered by the Surveyor after the survey is complete and survey report finished and provided to the Operator Company through services provided by iMarS Platform. If there will be a dispute on the total number of days the survey took place, there may be a dispute process which will be finalized by the Operator Company and the Surveyor after the survey is completed through “Report an Issue” menu. iMarS Platform has the right to intervene and make a final decision for disputed surveys if not resolved between you and the Surveyors, for which you agree to this final decision.
Operator company is responsible for transferring the full amount on the invoice by the due date shown on the invoice to Marine Infotech LLC’s bank account as shown on the invoice on behalf of the Surveyor. Operator company is responsible for all the bank transfer charges that may be charged to the Operator Company at the time of transfer. The net amount received by Marine Infotech LLC must match the total amount due on the invoice. Operator companies must follow the instructions on the invoice provided by Marine Infotech LLC for the transfer. Operator Companies may transfer funds for one invoice or for more than one invoice at a time before the due date for the invoice. Operator company must include Survey Number(s) shown on the invoice(s) in the description during the transferring of the funds, and if asked by iMarS Platform, Operator companies must provide the survey numbers for payments sent to iMarS Platform if they are not included in the transfer.
Charges to Third Party Providers (Surveyor Companies and Individual Surveyors)
You agree that iMarS Platform creates invoices, sends invoices to Operator Companies, and collects funds from Operator Companies on your behalf for the services you provide to Operator Companies. The funds for the services provided by you to Operator Companies will be available for you to request from iMarS Platform only after the funds are received by iMarS Platform from the Operator company you provide the service to. The funds available for you to request will be a portion of the full amount received from Operator companies due to the Charges deducted from the funds received.
iMarS Platform is not responsible for the short-received invoice amounts from the Operator Companies, although iMarS Platform will try to ensure to prevent this to happen in its ability by communicating Operator Companies to send the net full amount on the invoice to iMarS Platform. For multiple invoices received from an Operator Company in a one time transfer, iMarS Platform may distribute the short received payment amount among the surveys that are paid in that transfer by dividing the short received amount (total of the invoice amounts minus the actual fund received) by the number of surveys paid in that payment.
iMarS Platform is not responsible for invoices that are not paid by the Operator Companies or invoices paid later than the due date on the invoice. Operator Companies that delay payments or do not pay invoices may be suspended by iMarS. This is to protect surveyors from operator companies that are not misusing the platform. iMarS will try to ensure to prevent this to happen in its ability by communicating Operator Companies to pay the invoices on time. If the invoices are not paid within certain time, Operator company account may be suspended to protect surveyors and the surveyors who have pending payments from the Operator company will be informed that the invoice has not been paid.
The Charges applied to the funds received from Operator companies is 20% of the actual funds received from Operator Company. For every survey completed and accepted by the Operator Company, 80% of the funds received from the Operator Company for that survey goes to your account balance. If the invoice is not fully paid by the operator company, 80% of the amount received from Operator Company goes to your balance. If the invoice is not paid by the Operator company, iMarS is not responsible for unpaid invoices, but will communicate with the Operator Company to have the invoice paid and may terminate the account of the Operator Company as a means to protect you. You may request transfer of your account balance anytime subject to additional charges in some cases. iMarS Platform may refuse to send your balance if your balance is less than the transfer cost for that transfer using the method you select. Based on the country you sign up from, you may have one or more of the following payment methods to select from and additional charges in certain cases.
ACH Method: For USA only. There is no additional charge for receiving funds in your available balance. You will receive the balance you requested in your bank account as an ACH payment.
PayPal: For certain countries other than USA. There is no additional charge for receiving funds in your available balance. You will receive the funds in your PayPal account. There may be additional charges while transferring your funds from your PayPal account to your bank account in the country you have your PayPal and bank accounts, iMarS Platform is not responsible for these charges by PayPal or your bank.
Wire Transfer: For certain countries other than USA. For balances greater than or equal to 2000 USD, there is no additional charge for receiving funds in your available balance. For balances less than 2000 USD, there is an early withdrawal fee that does not exceed 40 USD as of the day of this agreement. In this case, iMarS Platform will cover a portion of the 40 USD fee. This portion is 2% of the balance you request for payment, and you will be charged the remaining of the early withdrawal fee of 40 USD. This maximum 40 USD fee and the 2000 USD threshold for no early withdrawal fee can be adjusted anytime by iMarS Platform based on the wire transfer costs of iMarS Platform to your bank account in the country you reside.
6. Disclaimers; Limitation of Liability; Indemnity.
DISCLAIMER.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." IMARS PLATFORM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, IMARS PLATFORM MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. IMARS PLATFORM DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF SURVEYORS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY.
IMARS PLATFORM SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF IMARS PLATFORM, EVEN IF IMARS PLATFORM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IMARS PLATFORM SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF IMARS PLATFORM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IMARS PLATFORM SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND IMARS PLATFORM'S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD PARTY PROVIDERS PROVIDING MARINE SURVEY SERVICES REQUESTED MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED.
THE SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE MARINE SURVEYS SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT IMARS PLATFORM HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY MARINE SURVEY SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.
THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, IMARS PLATFORM’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. THIS PROVISION SHALL HAVE NO EFFECT ON IMARS PLATFORM’S CHOICE OF LAW PROVISION SET FORTH BELOW.
Indemnity.
You agree to indemnify and hold iMarS Platform and its affiliates and their officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees), arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) iMarS Platform's use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.
7. Other Provisions
Choice of Law.
These Terms are governed by and construed in accordance with the laws of the State of Texas, U.S.A., without giving effect to any conflict of law principles, except as may be otherwise provided in the Arbitration Agreement above or in supplemental terms applicable to your region. However, the choice of law provision regarding the interpretation of these Terms is not intended to create any other substantive right to non-Texans to assert claims under Texas law whether that be by statute, common law, or otherwise. These provisions, and except as otherwise provided in Section 2 of these Terms, are only intended to specify the use of Texas law to interpret these Terms and the forum for disputes asserting a breach of these Terms, and these provisions shall not be interpreted as generally extending Texas law to you if you do not otherwise reside in Texas. The foregoing choice of law and forum selection provisions do not apply to the arbitration clause in Section 2 or to any arbitrable disputes as defined therein. Instead, as described in Section 2, the Federal Arbitration Act shall apply to any such disputes.
Claims of Copyright Infringement.
Claims of copyright infringement should be sent to iMarS Platform's designated agent. Please visit iMarS Platform's web page to reach to iMarS Platform regarding copyright infringement claims.
Notice.
iMarS Platform may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, telephone or text message to any phone number provided in connection with your account, or by written communication sent by first class mail or pre-paid post to any address connected with your Account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email or telephone). You may give notice to iMarS Platform, with such notice deemed given when received by iMarS Platform, at any time by first class mail or pre-paid post to Marine Infotech LLC with attention to: iMarS Platform, USA. The current contact information for Marine Infotech is available at www.marineinfotech.com/ContactUs.
General.
You may not assign these Terms without iMarS Platform's prior written approval. iMarS Platform may assign these Terms without your consent to: (i) a subsidiary or affiliate; (ii) an acquirer of iMarS Platform's equity, business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you, iMarS Platform or any Third Party Provider as a result of this Agreement or use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. iMarS Platform's failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by iMarS Platform in writing. This provision shall not affect the Severability and Survivability section of the Arbitration Agreement of these Terms.
Appoint Surveyors